FREE PDF TOOL
Leading Through a Crisis
Organizational 'disasters' are where leaders have the opportunity to prove their mettle.
The largest failure in most crises is the inadequate or inappropriate handling of internal and external communication.
Using this simple framework focuses you on the four elements that matter most when weathering the storm.
This exercise uses a crisis management framework called 'The Trust Radar'.
In his book, Reputation Rules, Daniel Deirmeier insists that Trust should be an organization's focus when managing a reputational crisis.
His Trust Radar looks at maximizing four distinct elements in both your internal and external communications:
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Transparency
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Expertise
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Commitment
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Empathy
This FREE PDF tool will increase your:
FOCUS
Wrangle the chaos by distilling your messaging down into the elements that matter the most.
SPEED
Quickly respond without getting hung up on details that will agitate or confuse stakeholders.
RESULTS
The clarity in your communications will ensure stakeholders that you have the situation in hand.
